Alarm notification systems might be very annoying. In case of alarm, all recipients are getting the text message to their cell phone. Is it a must? Many customers are asking: "Can you send the alarm message to the 1st recipient, wait few minutes for acknowledge and only then send the message to the next recipient?"
The answer is Yes. U.C.ME-OPC™ the leading alarm notification software by Control-See supports this functionality. It enables the administrator to set the recipient list and the timeout between each recipient. U.C.ME-OPC™ will send the SMS to the first recipient, wait few minutes for a reply from the recipient. If no reply is received, U.C.ME-OPC™ will send the alarm to the next recipient until a response (acknowledge) is received. In such case, U.C.ME-OPC™ will stop the notification process for this alarm.
The benefits are:
1. Operators receive less alarms and thus are more responsive and more tolerant when they finally receive alarm messages.
2. Upper management is involved just in cases where operators did not respond.
3. Less SMS messages will reduce communication costs (when cost is per number of messages sent to the recipients).
About U.C.ME-OPC:
U.C.ME-OPC™ supports bidirectional communication via SMS and Phone. Users may acknowledge alarms, query or change tag values via SMS or phone. U.C.ME-OPC™ is OPC client alarm notification and analysis software. It can connect to multiple OPC or DDE servers or any SCADA that supports OPC/DDE. It may send alarm messages to:
- Cell phones using SMS, WAP
- Pager
- Any Phone using voice messages
- Fax
- Local loudspeakers
Control-See Software Solutions Ltd, a leading provider of Alarm Notification & Analysis software tools.
Control-See Software Solutions Ltd
Web: www.controlsee.com
Phone (USA) : 1-646 452-9394
mail: info@controlsee.com
1 comment:
Informative .. Thank you.. I found a similar SMS Alarm alarm notification software which has unique features. I think this software is the best in the market.
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